Medical Administrative Assistant
This profession requires the individual to help manage a medical office, including scheduling and records.
Why Choose New York Academy
Graduates pursue roles as a Medical Administrative Assistant in hospitals, clinics, and healthcare practices.
What You’ll Learn
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Hands-on clinical training with real equipment
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Small class sizes with individualized instruction
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Taught by working healthcare professionals
The Medical Administrative Assistant program prepares you to run the business side of a medical office, from scheduling and insurance to records management, without the clinical duties. In sixteen weeks, you will be ready to keep a busy practice organized and compliant.
The Backbone of a Medical Office
Medical Administrative Assistants keep patient flow, billing, and records running smoothly. Graduates find opportunities in:
Physician offices and specialty practices
Hospital outpatient departments
Insurance and billing offices
Community health centers
Practice With Real Office Systems
You will train on scheduling software, insurance verification workflows, and electronic health records systems used in real medical offices.
Built Around the Certification Exam
Curriculum is mapped to the national Certified Medical Administrative Assistant (CMAA) exam content outline.
Train medical administrative assistants who can manage scheduling, insurance, billing, and records with accuracy and professionalism, keeping a medical office running efficiently and in compliance with healthcare regulations.
Healthcare Office Foundations
Build the knowledge every medical administrative assistant needs:
Medical terminology and healthcare systems overview
Healthcare law, HIPAA, and patient confidentiality
Office communication and customer service standards
Administrative Skills
Develop practical office competency:
Scheduling and patient flow management
Insurance verification and claims basics
Medical billing and coding fundamentals
Electronic health records documentation
Professional Practice
Prepare for the workplace and certification exam:
Professional communication with patients and providers
Records confidentiality and compliance
Certified Medical Administrative Assistant (CMAA) exam review
A 16-week program totaling 300 academic hours, combining classroom instruction, office-systems lab practice, and a supervised administrative externship.
Module 1 — Healthcare Office Foundations (Weeks 1–4)
Terminology and structure of the healthcare industry
Patient confidentiality, compliance, and records law
Module 2 — Office Systems (Weeks 5–11)
Appointment systems and front-desk operations
Insurance verification, billing basics, and EHR documentation
Module 3 — Externship & Exam Prep (Weeks 12–16)
Supervised office practice at an affiliated medical site
Practice testing mapped to the national CMAA exam
Graduates are prepared to sit for the national Certified Medical Administrative Assistant (CMAA) exam.
Applicant Profile
We look for candidates who are organized, detail-oriented, and comfortable working with computers and office software.
Academic Requirements
High school diploma or GED
Basic computer literacy
Basic reading, writing, and math proficiency
Required Documentation
Completed admission application
Government-issued photo ID
Background check prior to office externship
Office Externship Requirements
Business-casual attire for externship days
Reliable transportation to the externship site
Basic keyboarding proficiency
Career Outlook
Graduates pursue roles as a CMedical Administrative Assistant in hospitals, clinics, and healthcare practices.
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Contact Us(518) 708-1373info@newyorkacademy.us